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Data Privacy Notice


1.         Introduction


Welcome Break Group Limited (“we” or “us”) is committed to ensuring the privacy of your personal information. In this notice we explain how we hold, process and retain your personal data.


2.         How we use your personal data


We may process information that you provide to us. This data may include the following:


•           Your name;

•           Your address;

•           Your telephone number;

•           Your email address;

•           Your employer or any group on whose behalf you are authorised to respond; and

•           Your feedback in response to the Colne Valley consultation (“Consultation”).


We will use your personal data for the following purposes:


  • To develop the design of the motorway service area;

  • To provide comment into the Community Involvement Statement that we submit as part of the planning process.

  • To record accurately and analyse any questions you raise during the Consultation or feedback you have provided in response to the Consultation.

  • To report on our Consultation, detailing what issues have been raised and how we have responded to that feedback (please note that the information contained in the Consultation report will be aggregated and will not identify specific individuals).

  • To personalise communications with individuals we are required to contact as part of the Consultation or future consultations or communications generally.


The legal basis for processing this data is that it is necessary for our legitimate interest, namely for the purpose of ensuring the Consultation process, analysis and reporting are accurate and comprehensive.


In addition to the specific purposes for which we may process your personal data set out above, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject.


3.         Providing your personal data to others


We may provide your personal data to the following recipients:


•           Camargue Group Limited, a communications agency, who will be collecting any feedback in order to analyse and report on the responses received.

•           Third party service providers and professional advisors who provide services and advice in connection with the Consultation.

•           Any relevant local planning authority or council.


We may also disclose your personal data for the purposes of complying with legal and regulatory requirements, such as any legal disputes, or for the prevention or detection of fraud.


4.         Retaining and deleting personal data


Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose.


Unless we contact you and obtain your consent for us to retain your personal data for a longer period, we will delete your personal data as soon as practicable following the final outcome of the Consultation process.


We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject.


5.         Transfer of  Data out of the European Economic Area


Where the personal data has been transferred to companies located outside of the EEA, Welcome Break takes the appropriate organisational, contractual and legal measures to ensure your personal data is used exclusively for the purposes outlined in this document and that adequate security is implemented to ensure your personal data is secure


6.         Your rights


The rights you have in relation to your personal information under data protection law are:


•           The right to access;

•           The right to rectification;

•           The right to erasure;

•           The right to restrict processing;

•           The right to object to processing;

•           The right to data portability; and

•           The right to complain to a supervisory authority (see below).


You may exercise any of your rights in relation to your personal data by writing to us using the details below.


In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data


7.         How do we protect your Personal Data?


We know how much data security matters.  Therefore, Welcome Break has implemented technology and policies to ensure the protection from the unauthorised access and use of your personal data. We may use encryption for some of our services or apply authentication and verification to access this website.


We also regularly monitor our system for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security.


8.         Contact Us


For any queries regarding this Privacy Notice or how Welcome Break handles your personal data, or if you would like to exercise any of the rights set out in the section “Your rights”, please contact us using one of the methods below


You can contact us:


By Post: Welcome Break Group Limited 2 Vantage Court, Tickford Street, Newport Pagnell, MK16 9EZ.

By freephone: 0800 144 8906

By email:


9.         Complaints


If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the UK’s supervising authority:



Phone: 0303 123 1113

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF



10.        Changes to this Privacy Notice


This Privacy Notice does not apply to any third-party websites that you may access via this website.  We recommend that you read the privacy notices of any other websites you may be directed to as we are not responsible for the privacy practices of third-party websites, which could be different to that of Welcome Break.


Welcome Break reserves the right to update this Privacy Notice at any time.


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